All-in-one support for all JIVR vehicles.
Seamless access to vehicle data and documentation.
Streamlined customer communication in local language.
Access your bikes historical data, specification, documentation etc. directly from the app.
Find bike shops near you and book visits remotely directly from the app with detailed problem description and attached vehicle profiles.
A complete list of your jivr's bike equipped parts. Easy access to spare parts to keep your jivr on the road.
JIVR | Care provides users with easy access to their bike's data and history. With just a few taps, you can view and manage your bike's information.
If you need assistance from JIVR Customer Support, they are available to help you 24 hours a day, 7 days a week. You can easily reach them through the JIVR Care app, which provides you with quick and convenient access to our support team.
Alternatively, if you prefer, you can also communicate with your local bicycle store
for assistance and guidance. They can help you resolve any issues you may have with
your JIVR bicycle, and ensure that you have a positive and enjoyable riding experience.
With JIVR’s commitment to customer satisfaction, you can trust that you will receive the help and support you need, whenever you need it.
With JIVR’s innovative NFC technology, you can quickly and easily identify your bike and access all its relevant information with just a tap of your smartphone.
This convenient feature allows you to quickly access your bike’s data, history, and important documents, without the need to search through multiple apps or manual records.
Simply tap the NFC tag on your bike with your phone, and you will be taken directly to your bike’s information page, where you can view details such as its serial number, purchase date, maintenance history, and any other important documentation.
This fast and intuitive method of accessing your bike’s information saves you time and effort, and ensures that you always have the information you need right at your fingertips.
JIVR Care offers a bike shop online profile with calendars, opening hours, and available services information. This profile helps customers schedule appointments and makes it easier for the shop to attract and retain customers. The profile provides real-time information, including appointment times, business hours, and available services.
JIVR Care tracks bike and customer history, including service appointments and warranty claims, for bike/scooter shops, brands and distributors. This information can be easily accessed and updated, improving customer service and support.
JIVR Care features a visual workflow management tool for service and repair task management using a kanban board. It displays the progress of each task and allows for reordering and prioritizing tasks easily.
JIVR Care features a visual workflow management tool for service and repair task management using a kanban board. It displays the progress of each task and allows for reordering and prioritizing tasks easily.
Finding ways to help urban commuters deal with the traffic congestion associated with city life has always been the inspiration behind JIVR.
